By Stuart Kerr | 25 June 2025
Key Takeaways
40% of global jobs could be disrupted by AI within 2 years, per a McKinsey report.
Highest-risk sectors: Customer service, content creation, and paralegal work.
Unexpected winners: AI trainers and "empathy-driven" roles are booming.
The Study That’s Shaking Industries
A McKinsey Global Institute report released today warns that AI could automate or augment 40% of work tasks by 2026—far sooner than previous estimates. The analysis of 47 countries highlights:
✔️ Rich nations aren’t immune: U.S. and Germany face 35% disruption.
✔️ Low-wage jobs aren’t safest: AI excels at repetitive tasks, from data entry to burger flipping.
✔️ Productivity paradox: Companies using AI report 30% faster workflows but 15% higher turnover.
"The Industrial Revolution 2.0 is here," says lead researcher Dr. Elena Torres. "Adapt or become obsolete."
Top 5 Jobs Facing Extinction
Customer Service Reps (85% automation potential)
Chatbots now resolve 70% of queries without humans (Zendesk data).
Content Writers (60% risk)
Tools like ChatGPT produce "good enough" marketing copy for small biz.
Legal Assistants (55% risk)
AI can draft contracts in minutes (see Harvey AI’s law firm adoption).
Graphic Designers (40% risk)
Canva’s AI tools undercut freelancers on simple projects.
Accountants (30% risk)
Intuit’s AI now handles 80% of SMB bookkeeping.
Who’s Hiring? The AI-Powered Jobs Boom
While some roles vanish, these are surging:
AI Trainers ($120K avg salary): Humans teaching AI to avoid mistakes.
Empathy Managers: Handling complex customer complaints bots can’t.
Hybrid Technicians: Fixing AI-driven machinery in manufacturing.
"The future belongs to ‘human orchestra conductors’—people who direct AI tools," says LinkedIn’s Chief Economist.
How to Future-Proof Your Career
Upskill Strategically
Learn prompt engineering (free courses here).
Master tools like ChatGPT Enterprise or Gemini for Workspace.
Pivot to AI-Resistant Niches
Therapy, senior care, and creative direction rely on emotional IQ.
Audit Your Tasks
Use AI Exposure Calculators (like this one from Brookings) to assess your risk.